LUXURY PENTHOUSE IN THE HEART OF ORLANDO

100% refund if you cancel at least 60 days before check-in.
No refund if you cancel less than 60 days before check-in.

Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.

House Rules
Check in after: 3:30 PMCheck out before: 11:00 AM
Children allowed

No pets

No smoking

Max guests: 10

Minimum age of primary renter: 20
20 years old

Also note:
The Company makes all reasonable efforts to maintain each property and its equipment in good working order. If necessary and wherever commercially possible, repairs are performed within 24 hours, but sometimes delays are inevitable and at times, beyond our control. No refunds are granted for malfunctioning mechanical or electrical equipment including, but not limited to: inoperable appliances, air-conditioning units. No refunds will be given for adverse weather conditions, early departure, utility service interruption, construction, or maintenance issues. Additionally, there are no refunds for faulty recording or playback equipment, TVs, audio, telecoms, cable reception, computer equipment or internet access. Safety & Security Due to state fire regulations; under no circumstances should the occupancy exceed what is posted for each home. Maximum occupancy includes children and infants. Unless previously advised, no more than the maximum number of persons identified on the booking form can occupy the home. Charcoal broilers or small open flame burners, gas or electric grills are not permitted to be used on balconies and/or patios, sidewalks or on any of the condominium property. The guest is responsible for locking the doors to the extent of locks available at the property before leaving at any time during their stay. Complaints In the unlikely event of a problem arising during your stay in one of our homes, you should contact us between normal business hours and we will seek to resolve the matter within a reasonable period of time. If the problem has not been reported to us or the management company, during your stay, we cannot accept any responsibility. Payment All credit cards are accepted for payment. Personal checks are not accepted, however, certified check will be accepted if received and clear the bank within thirty (30) days prior to arrival. A credit card must be on file for any incidentals if you are paying by check. If you do not carry a credit card then there is a $500.00 deposit which is refundable at the end of your stay, if the property is found to be in good condition after check-out. Cancellation The Guest may cancel their booking at any time up to or during the Rental Period. In the event that the Guest exercises their right to cancel, the Company will levy the following cancellation penalty percentage rates of the Total Rental Fee (amount shown on the booking confirmation): •From initial date of booking up to 14 days prior to the arrival date 100% of the deposit payment •Between 14 and 7 days prior to the arrival date 50% of total cost •Less than 7 days prior to the arrival date 75% of total cost The Company regrets that it is unable to waive any of the cancellation charges above, whatever the circumstances. The Company recommends that all guests take out adequate cancellation or vacation insurance either through their insurance broker or travel agent. NOTE: TO PREVENT LOCKING YOURSELF OUT OF THE CONDO, WE RECOMMEND THAT YOU KEEP THE CODE WITH YOU AT ALL TIMES; THE DOOR LOCKS AFTER EACH EXIT/ENTRY. IF YOU ARE LOCKED OUT AND CALL MANAGEMENT TO RESET THE ENTRY CODE, THERE IS A $25.00 SERVICE FEE FOR THE MANAGEMENT TO ASSIST IN REGAINING ENTRY.