Privacy Policy

1. Introduction

This Privacy Policy explains how Find Vacation Home Rentals (“we”, “us”) collects, uses, and protects your personal data when you use our websites, applications, and services. We are committed to handling your information responsibly and transparently.

2. Information we collect

We collect information in the following ways:

• Information you provide — such as your name, email, phone number, account credentials, listing details, enquiries, and messages.
• Information collected automatically — such as your IP address, device and browser details, and how you interact with the Services, gathered through cookies and similar technologies.
• Information from third parties — such as authentication providers, payment processors, and analytics partners.

3. How we use your information

We use personal data to:

• Provide, operate, and improve the Services.
• Connect travelers with hosts and process enquiries and bookings.
• Communicate with you, including service and support messages.
• Prevent fraud, abuse, and spam, and keep the platform secure.
• Comply with legal obligations.

4. Legal bases for processing

Where applicable law requires a legal basis, we rely on your consent, the performance of a contract with you, our legitimate interests in operating and securing the Services, and compliance with legal obligations. You may withdraw consent at any time where consent is the basis for processing.

5. Cookies

We use cookies and similar technologies to operate the Services, remember your preferences, and understand usage. For details on the cookies we use and how to manage them, see our Cookie Policy.

6. Sharing & disclosure

We may share personal data with:

• Hosts and travelers, as needed to facilitate an enquiry or booking.
• Service providers who process data on our behalf (e.g. hosting, email, analytics) under appropriate safeguards.
• Authorities or third parties where required by law or to protect rights, safety, and the integrity of the Services.

We do not sell your personal data.

7. Data retention

We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymise it.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below.

9. Security

We use technical and organisational measures designed to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to safeguard your information and to respond promptly to any incident.

10. International transfers

We operate globally, so your data may be transferred to and processed in countries other than your own. Where we transfer personal data across borders, we take steps to ensure it receives an adequate level of protection consistent with applicable law.

11. Children's privacy

The Services are not directed to children under 18, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us so we can remove it.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes we will update the “Last updated” date above and, where appropriate, notify you.

13. Contact us

Questions about your privacy or this policy? Reach out through our contact page and we will respond as soon as we can.