During this uncertain times; having your own fully equipped place is the best option for you and your loved ones to enjoy while you travel. Weather it is for pleasure or work, practice social distancing at peace in the privacy of this great condo.
Precautionary Measures Currently Being Utilized:
Property Sanitation/Disinfection: Riviera Rentals Properties has always been committed to providing our guests with rental properties that are properly cleaned and sanitized. Starting May 1, 2020, we will be providing an extra layer of sanitation and disinfection for our arriving guests. All properties will be treated (on frequently touched items, such as doorknobs, faucets, switches, etc.) with a disinfectant product that kills the COVID-19 after our regular housekeeping process is completed.
Check-In/Check-Out: All of our rentals have a keybox, which means you will go directly to the home without ever being in contact with staff members nor visiting any office beforehand. Our Concierge will get in touch and provide you with instructions prior to your arrival.
Our office is still open in the event you have an issue or emergency. We ask that our guests please contribute to the welfare of the community by following social distancing procedures, however we are here to help in the event an issue or emergency arises. Please contact us by phone or what`s app first and we would be happy to assist you: +52 984 1578377.
Throughout Your Visit:
Our team is taking extra measures to communicate the importance to all staff who may be ill to stay home. Our staff at work are practicing good hygiene through frequent hand washing and the use of disinfectant, face masks and wiping down surfaces in our work space, as well as practicing social distancing recommendations
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Welcome to your home in Playa del Carmen. This modern suite located in one of Playa del Carmen's most prominent areas. It is ideally situated 2 blocks from the turquoise waters of the Caribbean Sea and 1 block from the famous 5th Avenue so you can easily walk to all the popular cafes and restaurants.
The neighborhood is very quiet and secure and the building has its own doorman 24/7 with video surveillance so it is very safe. Inside the nicely decorated suite, you will be welcomed to a lovely and relaxing atmosphere with everything you need at your fingertips.
The Suite has a comfortable King sized bed, ample closet space, individual air conditioning control and in suite bathroom, mini fridge and balcony with plenty of natural light and beautiful views of the mangroves from your 3rd floor balcony.
The common rooftop area is a great feature of this building. Here you will be treated to gorgeous panoramic views of the Caribbean Sea while relaxing on the lounge chairs or enjoying a dip in the refreshing Jacuzzi or the swimming pool alonge with the oven pizzas, skybar and sauna available.
Along with this amazing condo, you will have your own property concierge that will be available throughout your vacation. They will greet you initially to show you around and make sure you have everything you need. If you have any questions on what to do in the area or are celebrating a special occasion let us know and we will be happy to assist you in coordinating your requests. Every stay includes:
– Self checkin
-- Spa with sauna
– Hot Tub
– Massage Rooms
– Garden on ground floor with water mirrors
– Infinity pool on roof garden
– Sky bar with lounge area
– Equipped Gym
– Roof garden with amazing seaview
- Due to construction reasons near the property, there may be noise from 9:00 a.m. at 6:00 p.m.
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A signed vacation rental agreement is mandatory together with a copy of your ID. You will receive the agreement for electronic signature via email at the time of booking. If we don't receive this document back you will be required to sign it at check in time together with the property inventory.
The rules are to obey all the condominium regulation regarding noise as well as the usage of the common areas common areas to ensure peace between all guests of the complex.
- There is not to be any loud noise after 11pm
- Pool hours are 8am -10pm
-The tenant is accountable for all towels as well as glasses and other items that may be lost/damaged or broken.
• LONG TERM RENTALS: Rentals of 21 days or more must pay Electricity separately and it is charged at MXN $5 Pesos/Kw
• SECURITY/DAMAGE DEPOSIT: A damage/reservation deposit is required. For the amount of USD $300.00. This deposit is fully refundable yet not applicable towards rent. Should there be any damage or lost items it would be deducted at replacement cost which may include shipping and importation costs. Locked closets are reserved for the use of the property owner.
• HOUSEKEEPING - The unit will provide initial bathroom amenities, paper towels, toilet paper and basic cleaning supplies prior to arrival. Guests are responsible for additional household and personal supplies. Cleaning services during the stay are not included but we would be happy to schedule them at your convenience with on day advance notice. Cleaning service has a cost of USD $25.00.
• IMPORTANT COSTS:
o Lost key = USD $ 50
o Lost remote control for garage = USD $ 150
o Safe box unlock: = USD $40.00
o Crib: = USD $10.00 per day
SUGGESTIONS
1. Do not drink the tap water
2. Do not throw anything in the toilet
3. Turn off the AC if you go out
4. Close the door and windows if you leave the apartment
5. If you break something, just tell us ;)
6. Treat this apartment as it is yours1 Try to pay everything in Mexican Pesos
7. Leave tips if you are satisfied (the salary here is really low)
8. Take local transportation! Is cheaper!